Pure Yoga Zone Terms and Conditions
All bookings are subject to these Terms and Conditions.
By submitting your booking you represent to us that you have the authority to make the booking on behalf of your party and that you accept on behalf of your party that the booking is subject to these Terms and Conditions. A contract exists as soon as we issue our Booking Confirmation.
You should check the details of your confirmation carefully and promptly to ensure that it accurately reflects the booking you have requested. You should immediately inform us of any discrepancies or alterations.
Water or Outdoor Adventure Sports/activities are dependent on weather conditions to ensure customer safety. Clients should note that an adventure activity involves risk. Whilst we make every effort to safeguard our clients, we cannot be held responsible for personal injury or loss due to the actions of a client which are beyond our control. A signed release or Indemnity Form will be required from all participants.
Pure Yoga Zone & our instructors and/or staff reserve the right to cancel or reschedule the lesson or trip due to weather, serviceability or availability of qualified instructors and/or equipment or for unforeseen circumstances. In the rare cases of cancellation, participants will be able to reschedule for another date within the same calendar year.
Prices are subject to change without notice. However, once you have made your booking and paid for a class or event the price will not be subject to change.
Weather delays – on some occasions classes and trips may need to be postponed due to bad weather. In these circumstances we will offer you alternative dates and no refund will be available. On some occasions group/private events may need to be postponed due to bad weather. In these circumstances we will offer you alternative dates. If you are unable or unwilling to accept these new dates then we will refund you the full cost of the the course less 15%.
Rescheduling SUP Yoga Sessions
Once you have booked a lesson it is considered confirmed for that date and time. Should you wish to reschedule the following will apply:
14 days prior to booking: Credit issued
Less than 7 days but more than 3 days: 50% cancellation fee
Three days or less: No refund (though you can transfer to another party)
No Show or Unused Service – 100% cancellation fee will be imposed.
Yoga Hikes & Wellness Walks Bookings
Once confirmed these bookings are non-refundable. Names can be transferred/substituted at any time up until 24 hours prior to the trip. If it is an event in which food is provided it may not be possible for us to cater to dietary requirements/allergies of the new attendee(s) but we will do our best to accommodate. Trips cannot be rescheduled, only transferred.
Safety & circumstances beyond our control
As your safety is our first concern, a lesson/event/trip may be cancelled or re-scheduled or curtailed by us in weather conditions, which may in our view make the course/event/trip dangerous or unsafe or due to circumstances beyond our control (including staff illness). We may also cancel, postpone or re-schedule a course/event/trip where there are not enough people booked on the course/event/trip to make it viable. In appropriate circumstances the course/event type and / or itinerary may be altered as necessary. Please contact us if in any doubt as to whether a course/event can take place.
As with other activity-based experiences, outdoor activities and water sports activities contain an element of risk. It must be understood that your participation in these activities is your decision and at your risk. The course/event/trip leader has primary responsibility for the safety of all clients and his/her decision is final. If any member of your party commits an illegal or potentially dangerous act including carrying or taking of drugs during or before a lesson/event/trip, is under the influence of alcohol, persistently disregards the instructions of the lesson/event/trip leader, or is disruptive or exhibits difficult behaviour, the lesson/event/trip leader reserves the right to terminate such persons’ participation in the lesson/event/trip with no responsibility to them. In such an event there will be no right to any refund and we reserve the right to make a claim for costs and losses incurred.
Damage by customers
Should damage or loss to vessels, persons or equipment be caused as a result of wilful damage or gross negligence by a customers, a customer under the influence of alcohol or drugs or as a result of refusal or failure to obey instructions given by our staff, then he or she will be liable for the full amount of repair or replacement and any resulting costs. The lesson/event leader reserves the right to terminate the lesson/event.
Complaints It is essential you raise any issues during your session so they can be dealt with immediately, to help ensure your experience with Pure Yoga Zone is a positive one.
Company Contact Details
Contact Number : 07709556691
Email address: email@example.com